Call Center Management Forum | Management tools and resources
Language testing
Hi,
I'm looking for a automated tool that can do some sort of language assessment in different languages. As we're having a outsourced offshore location, we need to ensure the people getting hired are the right quality when it comes to language and it takes a lot of resource for us to test all of them.
I have heard about a tool to do this in English, but I was wondering if anyone out there know of any multi-lingual tools like that?
Hope for some feedback
JohnQ
Responses
Posted 7 months ago by Member
hi john,
I haven't seen anything like this before, but if it was my I would really invest my money in a person doing these interviews and when it comes to hiring you want to make sure you get the right people!
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